Visitors can enjoy a variety of magical ways to meet Santa this Christmas, with experiences designed for every age and occasion.




Santa's Grotto
At our Tingley, York & Pennine centres
15 Minute Experience
Join Santa in his magical grotto for as he spreads joy, laughter and christmas cheer. After meeting Santa you can choose a thoughtfuly selected gift from his Toy Shop.
Group meeting with Santa Clause for up to X children
Magical Journey to Santa
Only at Tong Garden Centre
25 Minute Experience
Be guided by jolly elves through a beautifully themed grotto, meet Santa, share your wish, and take home a special gift..
Group meeting with Santa Clause for up to X children
WHAT’S INCLUDED IN MY SANTA EXPERIENCE?
Group Meeting with Santa Claus
Have your little ones’ dreams come true as they meet Santa and share their magical Christmas wish.
Tong:- 3 children max per group
Tingley:- 8 children max per group
Pennine & York:- 6 children max per group
A Christmas Gift for Each Paid Child Ticket
Choose one of our thoughtfully selected gifts which are sure to bring smiles to the faces of the little ones, making their visit all the more special.
Santa's Grotto Frequently Asked Questions
Which centres have a Santa's Grotto
A Santa's Grotto Experience is available at Tong, Tingley, York & Pennine.
Tong Garden Centre
Be guided by jolly elves through a beautifully themed grotto, meet Santa, share your wish, and take home a special gift.
Tingley, York & Pennine
Join Santa in his magical grotto for as he spreads joy, laughter and christmas cheer. After meeting Santa you can choose a thoughtfuly selected gift from his Toy Shop.
Can I purchase a ticket on the day?
Booking for Santa’s grotto is only available online and, as dates sell out quickly, it is unlikely you will be able to purchase a ticket on the day. We strongly advise booking online in advance to avoid disappointment.
How long is my experience?
Grotto Experience at Tingley, York & Pennine
Your grotto experience lasts approximately 15 minutes.
Grotto Experience at Tong Garden Centre
Your grotto experience lasts approximately 25 minutes.
Your session will start at the specified time shown on your ticket (this will be specified online when booking and on your ticket when booked).
Please arrive at the Grotto waiting area approximately 10 minutes before the time stated on your ticket. The centre can very busy so do allow adequate time to park and make your way through the centre.
Please ensure you allow plenty of time to travel and park, as we do get busy – particularly at weekends.
Do you offer refunds?
Bookings are non-refundable and non-transferable.
Is this an individual visit to see Santa?
At Tingley, the experience is a group visit with up to 6 children per group and a maximum of 2 adults per child ticket.
Is there a limit to the amount of adults that can attend?
A maximum of two adults per child ticket will be permitted.
How do I cancel my booking?
Unfortunately, once a booking has been made, tickets are non-refundable and non-transferable.
Customer Testimonials
Wonderful experience for both young and old much more fun than a traditional visit to see the big man
Had an amazing time visiting Santa. All his elves were lovely with the little ones, getting down to their levels to talk to them. The trip was very well organized and kept the children all entertained and the small groups made it personal. The toy work shop was a brilliant idea and my grandson loved being able to pick his own present from Santa rather than a generic age pre wrapped.
Brilliant experience during our Santa's grotto visit. Lovely place, reasonable prices and good food.
Amazing atmosphere staff were brilliant made it very magical for the santa experience and santa was the very best
Absolutely fantastic, staff/actors are excellent and really committed. Staging is superb. Toy selection is excellent too. Plus adults are free. Been to a few Santa's grotto and this one is the benchmark!
My Grandson had a lovely time, the displays, Santa & his elves were great, very enthusiastic & clearly had done their homework on kids tv. Great idea allowing the children to pick their own toy from a large choice, instead of getting some cheap toy pre wrapped. Will definitely be booking for next year.
Been tonight absolutely fantastic … my 4 years old loved it … Santa and all the elves was so lovely and great fun … Merry Christmas to you all x
Came for a visit today and loved it, thank you all x
We took our grandson here last weekend and it was fantastic and well worth the money!🥰
Where to find us
Breakfast with Santa
Calling all Parents, Grandparents and Grown ups - make magical memories with your little ones this Christmas at our Breakfast with Santa experience available at Tong, Tingley, Otley & Bingley.
Child Set Breakfast – £
Includes a set breakfast of sausage, bacon, baked beans, fried egg (only), one slice of toast, unlimited juice, cracker, toy and visit from Santa.
Adult Set Breakfast – £
Maximum of 2 Adults per order - Includes a full set breakfast of sausage, two bacon, fried egg(only), baked beans, tomatoes, mushrooms, hash brown and 2 slices of toast and butter plus a pot of Yorkshire Tea or regular filter coffee.
Choice of Standard or Vegetarian Breakfast during booking.
Our Winter Light Trail transforms Mission Out at Tingley Garden Centre into a glowing wonderland of light, colour, and festive joy. Created in partnership with Enlightened Moments, this immersive walk-through experience is packed with dazzling displays, interactive moments, and Christmas magic around every corner.
New for 2025, families can choose from two magical experiences. Enjoy the enchanting Light Trail only experience, or upgrade to include a 10–15 minute visit to Santa’s Grotto.
Little ones will meet Santa himself, pose for a magical photo, and receive a special toy to take home after their visit with the big man himself.
Whether you’re soaking up the sparkle of the trail or creating unforgettable memories with Santa, it’s the perfect festive experience for the whole family.









