Santa's Grotto Experiences

Our Santa's Grotto's are back and more magical than ever before. Whether it’s your first grotto visit or a much loved family tradition, it’s time to believe…

Unfortunately, due to the space required for our exciting new Grass Hoppers play experience, we will not be hosting a Santa Grotto at Otley Garden Centre this year.

The good news is that we have some fantastic new festive family experiences planned for Otley this Christmas, alongside the opening of our brand-new Grass Hoppers play area. We're currently finalising the details and can't wait to share what's in store.

More information will be released soon, so please check back regularly and keep an eye on our social media channels for updates.

  • Tong Garden Centre

    Santa's Grotto - The Magical Pocket Watch

    25-30 Minute Experience

    £22.95 per child
    £11.95 under 12 Months

    Step into a magical Christmas story at Tong Garden Centre. Join Santa's elves on a festive journey through enchanting scenes as you help solve the mystery of the missing pieces of Santa's magical pocket watch. Complete your adventure with a special visit to Santa and a quality gift for every child.

  • Tingley, York & Pennine

    Santa's Grotto

    10-15 Minute Experience

    £13.95 per child
    £11.95 under 12 months

    Enjoy a magical festive visit with Santa at Tingley, York & Pennine. Children will have the opportunity to meet Santa, share their Christmas wishes, pose for a festive photo and receive a special toy gift to take home.

A Christmas Gift for Each Paid Child Ticket

At each of our Grotto experiences choose one of our thoughtfully selected gifts which are sure to bring smiles to the faces of the little ones, making their visit all the more special.

Have your little ones’ dreams come true as they meet Santa and share their magical Christmas wish.

Each grotto experience is a group meeting with Santa

Tong:- 3 children max per group
Tingley:- 6 children max per group
Pennine & York:- 6 children max per group

Santa's Grotto Frequently Asked Questions

Which centres have a Santa's Grotto

A Santa's Grotto Experience is available at Tong, Tingley, York & Pennine.

Tong Garden Centre

Be guided by jolly elves through a beautifully themed grotto, meet Santa, share your wish, and take home a special gift.

Tingley, York & Pennine

Join Santa in his magical grotto for as he spreads joy, laughter and christmas cheer. After meeting Santa you can choose a thoughtfuly selected gift from his Toy Shop.

Can I purchase a ticket on the day?

Booking for Santa’s grotto is only available online and, as dates sell out quickly, it is unlikely you will be able to purchase a ticket on the day. We strongly advise booking online in advance to avoid disappointment.

How long is my experience?

Grotto Experience at Tingley, York & Pennine lasts approximately 15 minutes.

Grotto Experience at Tong Garden Centre lasts approximately 25 minutes.

Please read:

Your session will start at the specified time shown on your ticket (this will be specified online when booking and on your ticket when booked).

Please arrive at the Grotto waiting area approximately 10 minutes before the time stated on your ticket. The centre can very busy so do allow adequate time to park and make your way through the centre.

Please ensure you allow plenty of time to travel and park, as we do get busy – particularly at weekends.

Do you offer refunds?

Bookings are non-refundable and non-transferable.

Is this an individual visit to see Santa?

Our Santa's Grotto experience is a group visit to see santa.

Tingley, York & Pennine: X children max per group.

Tong Garden Centre: X children max per group.

Is there a limit to the amount of adults that can attend?

A maximum of two adults per child ticket will be permitted.

How do I cancel my booking?

Unfortunately, once a booking has been made, tickets are non-refundable and non-transferable.

Customer Testimonials

We visited Tong Garden Centre to see Santa, and it was an amazing experience. Everything was beautifully done. We followed a Christmas story through different rooms, each one magical in its own way. Candycane Elf went above and beyond to make my children feel comfortable especially my autistic child, who absolutely adored her.

Amanda Carvell

Had an amazing time visiting Santa. All his elves were lovely with the little ones, getting down to their levels to talk to them. The trip was very well organized and kept the children all entertained and the small groups made it personal. The toy work shop was a brilliant idea and my grandson loved being able to pick his own present from Santa rather than a generic age pre wrapped.

Paul Marshall

Brilliant experience during our Santa's grotto visit. Lovely place, reasonable prices and good food.

Michael Wright

Amazing atmosphere staff were brilliant made it very magical for the santa experience and santa was the very best

Linzi O'Toole

Absolutely fantastic, staff/actors are excellent and really committed. Staging is superb. Toy selection is excellent too. Plus adults are free. Been to a few Santa's grotto and this one is the benchmark!

Chris Ashworth

My Grandson had a lovely time, the displays, Santa & his elves were great, very enthusiastic & clearly had done their homework on kids tv. Great idea allowing the children to pick their own toy from a large choice, instead of getting some cheap toy pre wrapped. Will definitely be booking for next year.

Tracy Scott

Been tonight absolutely fantastic … my 4 years old loved it … Santa and all the elves was so lovely and great fun … Merry Christmas to you all x

Emma Murphy

Came for a visit today and loved it, thank you all x

Zoe Chapman

We took our grandson here last weekend and it was fantastic and well worth the money!🥰

Nichola Greenwood

Step into the magic of Christmas with a visit to Santa’s Grotto as part of your Light Trail adventure. From the moment you arrive, little faces will light up as they meet Santa himself in his festive grotto, share their Christmas wishes, and pose for a magical family photo with the big man himself.

Then comes the moment every child waits for - choosing their very own toy to take home, straight from Santa’s magical toy shop.

Filled with festive wonder, smiles, and magical memories, this special 10–15 minute experience is the perfect start for your family’s Light Trail Christmas adventure.

Light Trail Only

If you have already arranged to meet Santa this Christmas, the Light Trail is available to book as its own experience. Experience the magic of Christmas as you wander through our enchanting Light Trail filled with dazzling illuminations, festive scenes and seasonal fun for all ages.

Light Trail at Tingley

  • Breakfast With Santa

    Calling all Parents, Grandparents and Grown ups - make magical memories with your little ones this Christmas at our Breakfast with Santa experience available at all our centres.

    Child Set Breakfast – £20.95

    Includes a set breakfast of sausage, bacon, baked beans, fried egg (only), one slice of toast, unlimited juice, cracker, toy and visit from Santa.

    Adult Set Breakfast – £14.95

    Maximum of 2 Adults per order - Includes a full set breakfast of sausage, two bacon, fried egg(only), baked beans, tomatoes, mushrooms, hash brown and 2 slices of toast and butter plus a pot of Yorkshire Tea or regular filter coffee.

  • Tea with Santa

    Child - Tea with Santa – £20.95
    Adult - Tea with Santa – £14.95

    Make magical Christmas memories with your little ones at our enchanting Tea with Santa experience.

    Join Santa and his elves for a festive tea in a cosy Christmas setting. Each paying child will enjoy a delicious children's tea and receive a special gift from Santa to take home.

    Adults can relax and enjoy a festive tea while soaking up the Christmas atmosphere with family and friends.

    Please select your preferred Standard or Vegetarian tea option when booking.

Christmas Events at our garden centres

Location
Magical Journey to Santa's Grotto

Tong

Magical Journey to Santa's Grotto

Tong Only
£23.95 per child
£17.95 under 12 Months
25-30 Minutes Experience

Step into a magical Christmas story at Tong Garden Centre. Join Santa's elves on a festive journey through enchanting scenes as you help solve the mystery of the missing pieces of Santa's magical pocket watch. Complete your adventure with a special visit to Santa and a quality gift for every child.

Tong:-3 children max per group
Max 2 adults per child

Book Online
Santa's Grotto

Tingley, Dean's York, Pennine

Santa's Grotto

Tingley, Pennine & York
£13.95 per child
£11.95 under 12 months
10-15 Minutes Experience

Enjoy a magical festive visit with Santa at Tingley, York & Pennine. Children will have the opportunity to meet Santa, share their Christmas wishes, pose for a festive photo and receive a special toy gift to take home.

Tingley:-6 children max per group
Pennine & York:-6 children max per group
Max 2 adults per child

Book Online
Breakfast or Tea With Santa

Tong, Tingley, Otley, Bingley, Dean's York, Dean's Scarborough, Pennine

Breakfast or Tea With Santa

New for 2026, families can choose from two magical experiences.

Santa's Light Trail (Limited availability)
Children from £21.90
Adults from £11.95

Enjoy the magical Light Trail after visiting Santa in his festive grotto. Every child will meet Santa, receive a special toy gift and enjoy a festive photo opportunity.

Plus, experience the enchanting Light Trail and festive activities throughout the park.

Light Trail Only
Children from £4.95 - £9.95
Adults from £9.95

Enjoy the enchanting Light Trail, festive craft activities and magical photo opportunities throughout the park.

Book Online
Breakfast with Santa

Tingley

Breakfast with Santa

Calling all Parents, Grandparents and Grown ups - make magical memories with your little ones this Christmas at our Breakfast with Santa experience available at all our centres.

Child Set Breakfast – £20.95

Includes a set breakfast of sausage, bacon, baked beans, fried egg (only), one slice of toast, unlimited juice, cracker, toy and visit from Santa.

Adult Set Breakfast – £14.95

Maximum of 2 Adults per order - Includes a full set breakfast of sausage, two bacon, fried egg(only), baked beans, tomatoes, mushrooms, hash brown and 2 slices of toast and butter plus a pot of Yorkshire Tea or regular filter coffee.

Book Online
Tea with Santa

Tingley

Tea with Santa

Child - Tea with Santa – £20.95
Adult - Tea with Santa – £14.95

Make magical Christmas memories with your little ones at our enchanting Tea with Santa experience.

Join Santa and his elves for a festive tea in a cosy Christmas setting. Each paying child will enjoy a delicious children's tea and receive a special gift from Santa to take home.

Adults can relax and enjoy a festive tea while soaking up the Christmas atmosphere with family and friends.

Please select your preferred Standard or Vegetarian tea option when booking.

Book Online
Winter Ice Skating

Tingley

Winter Ice Skating

Experience the Magic of Winter at Tingley Garden Centre’s INDOOR Ice Rink

Looking for a festive family activity this Christmas? Discover the joy of real ice skating at Tingley Garden Centre’s enchanting ice rink – the perfect winter experience for all ages!

Whether you’re twirling under twinkling lights or helping little ones find their balance, our weather-proof rink offers a magical setting to create unforgettable moments with family and friends.

Find out more